Vision Statement

The San Antonio offices of Griswold Home Care will be the area’s premier home care company, recognized for its excellence in quality and affordability of home care services to Clients.

Mission Statement

• Griswold Home Care is dedicated to maintaining the dignity, comfort, safety, independence, well-being, and happiness of each Client by referring the highest quality professional Caregivers at an affordable cost to the Client.
• Griswold Home Care is committed to treating all Caregivers with respect and consideration. We strive to keep wages competitive, to listen to the needs of Caregivers, and to serve as their advocates.
• Griswold Home Care recruits office staff who adhere to our philosophy of caring; offering them a safe and pleasant environment and opportunities for growth and development, both personally and professionally.
• Griswold Home Care strives to ease the burden of long term care professionals who are seeking help for clients and to offer peace of mind to family caregivers.
• Griswold Home Care’s goal is to make home care an affordable option to everyone in the community.

Griswold Home Care makes every reasonable effort to refer the highest quality Caregivers at the lowest possible cost for senior home care services to the Client. Professional Caregivers are expertly screened before referral. Our frequent contact and follow-up with each Client helps maintain our desired quality and level of home care.

Code of Ethics

The San Antonio Offices of Griswold Home Care is committed to the following:

• Fairness in our dealings with Clients; we always look for the most affordable way to provide service.
• Achieving the best relationship between Clients and Caregivers; we try to make the best match and, when possible, continue to refer the same Caregivers to the same Clients.
• Integrity when dealing with Caregivers, office staff, co-workers, and fellow Directors/Managers.
• Respect for privacy of Clients and their families.
• Commitment to raising standards in the home care service industry.
• Our promise to keep rates affordable.

Home Care Philosophy

Jean Griswold began Griswold Home Care with two goals: to keep the cost of home care services affordable for the average person and to attract and retain the best Caregivers in the industry. Today, the San Antonio Offices of Griswold Home Care work hard to achieve this balance of superior quality and affordability.

Valuable Peace of Mind

Griswold Caregivers earn industry leading wages and benefits, which helps us attract top home care service professionals from the San Antonio and surrounding communities. This allows us to be more selective in our hiring process and create Caregiver loyalty. We also minimize administrative overhead to keep the overall cost as low as possible. The chart below clearly shows that the majority of Griswold Home Care’s fees goes towards the Caregiver’s compensation while only a small amount is used for overhead. The typical agency retains about half of their fees for overhead and profit. This value makes Griswold Home Care the agency of choice in the San Antonio area and a wise financial alternative for home care Clients and their families that are looking for value and quality from their home care company.